Vendor Agreement

This Vendor Agreement is entered into between PatDave Estate Talents and the Vendor for the purpose of establishing the terms and conditions of the Vendor’s participation on the e-commerce platform.
The Vendor must comply with all applicable laws, regulations, and policies.

1.1 Vendor Eligibility: The Vendor represents and warrants that they are legally eligible to sell products/services through the Platform.

1.2 Product Listing and Description:
(a) The Vendor agrees to provide accurate and detailed description of their products/services.
(b)The Vendor is responsible for ensuring that their product listings do not infringe upon any third-party rights and comply with all applicable laws and regulations.

1.3 Product Quality and Warranty:
(a) The Vendor represents and warrants that their products/services meet industry standards, are free from defects, and comply with all relevant regulations. (b) The Vendor is responsible for returns, and warranties related to their products/services.

1.4 Pricing and Payment: The Vendor sets the prices for their products/services and agrees to provide accurate and up-to-date pricing information. The Platform will collect payments from customers on behalf of the Vendor and remit the proceeds to the Vendor, minus any applicable fees or commissions.

1.5 Intellectual Property: (a) The Vendor retains all rights, title, and interest in their intellectual property.
(b) By listing products/services on the Platform, the Vendor grants the Platform a non-exclusive, worldwide, royalty-free license to use, display, and promote the Vendor’s intellectual property for the purpose of operating and marketing the Platform.

1.6 Indemnification: The Vendor agrees to indemnify and hold the Platform harmless from any claims, damages, losses, or liabilities arising out of the Vendor’s actions or omissions, including but not limited to, product liability, intellectual property infringement, or violation of any applicable laws or regulations.

1.7 Termination:
(a)Either party may terminate this Agreement by providing written notice to the other party. (b) The Vendor is responsible for providing the products/service to fulfill any pending orders at the time of termination.
(c) The Platform reserves the right to suspend or terminate the Vendor’s access to the platform for any violation of this Agreement or the Platform’s policies.

Policies

2.1 Product Listing Policies: The Vendor agrees to comply with the Platform’s product listing policies, which may include guidelines for product images, descriptions, categorization, and prohibited content.

2.2 Return Policies: The Vendor agrees to provide clear and accurate information regarding delivery times, and return/exchange procedures.

2.3 Customer Communication and Support: Service Provider agrees to promptly respond to customer inquiries and provide satisfactory customer support. The Service Provider is responsible for resolving customer complaints and issues related to their services.

2.4 Compliance with Laws and Regulations: The Vendor agrees to comply with all applicable laws, regulations, and industry standards, including but not limited to, consumer protection, data protection, and advertising regulations.

2.5 Confidentiality: Both parties agree to treat any confidential information shared during the course of this Agreement as strictly confidential and not disclose it to a third party without prior written consent.

2.6 Modification of Policies and Agreement : The Platform reserves the right to modify the policies and this Agreement at any time. The Vendor will however be notified of any changes, and continued use of the Platform constitutes acceptance of the modified policiesĀ andĀ Agreement.